KOKO Business⌕Ask KOKO

KOKO Business · 15 Nov 2026

AI Enhances Logistics and Supply Chains in China

KOKO Business | People, Ideas, Markets, Growth | AI Enhances Logistics and Supply Chains in China

AI technology is being used to improve the logistics and supply chain systems across China, according to Chinadaily.com.cn.

Delivery companies are integrating intelligent agents, robots, and predictive models into their operations to streamline the delivery chain. These technologies are being applied from sorting centers to the final delivery stage.

AI systems are also supporting customer service by handling inquiries, identifying abnormal shipments, and optimizing delivery routes. These systems help couriers manage their tasks more effectively and reduce delivery times.

STO Express has implemented AI computing power to reduce the physical workload on frontline staff and manage peak delivery demands through proactive services.

JD Logistics has introduced its upgraded Super Brain 3.0 large model to forecast order volumes and adjust logistics capacity in real time, enhancing the company's decision-making capabilities.