Airtel Nigeria Launches Open Network for Enhanced Transparency

Airtel Nigeria has introduced the Airtel Open Network, a data-transparent digital platform designed to enhance transparency and customer trust. This initiative, launched on the My Airtel App, provides subscribers with detailed insights into network coverage, signal strength, and service performance.

The platform was unveiled on October 30, 2026, in Lagos, with key industry stakeholders, including Dr. Aminu Maida, the Executive Vice Chairman of the Nigerian Communications Commission (NCC), present. This marks Nigeria as the first of Airtel Africa’s 14 operating markets to implement such a consumer-facing network accountability system.

Customers can now access visual icons on the My Airtel Africa App to view 4G and 5G sites, sites undergoing upgrades, and upcoming sites within a 500-metre radius of their location. Additionally, users can submit feedback on network performance issues directly through the app.